Last updated: September 2026
The Viva Society respects your privacy and is committed to protecting the personal information you provide when using our website, creating an account, purchasing our products, enrolling in our courses, joining our email list, or contacting us.
Information We Collect
We may collect personal information including your name, email address, billing information, purchase history, course enrolment and progress, communications with us, and other information you voluntarily provide.
Payments are processed through Thinkific. The Viva Society does not directly store your complete credit card information.
We may also collect certain technical information automatically when you use our website, such as device, browser, usage and analytics information, including through cookies and similar technologies.
How We Use Your Information
We may use your information to:
- Create and manage your account
- Process purchases and provide access to courses and digital products
- Provide customer support
- Send transactional emails relating to your account or purchases
- Send marketing communications when you have provided the appropriate consent
- Operate, maintain and improve our website, courses, resources and customer experience
- Prevent misuse or fraudulent activity
- Meet legal, accounting and regulatory requirements
Service Providers
We may use trusted third-party service providers to operate our business, including Thinkific for website functionality, course hosting, digital products and payment processing, as well as providers that assist with email communications, analytics and other business operations.
These providers may process personal information as necessary to provide their services and are subject to their own privacy practices.
Cookies and Analytics
Our website may use cookies and similar technologies to provide website functionality, understand how visitors use our site and improve the user experience. Third-party services used on our website may also use cookies or similar technologies.
Where required by applicable law, we will obtain consent before using non-essential cookies or similar technologies.
How We Protect Your Information
We take reasonable administrative, technical and organizational measures to protect personal information against unauthorized access, use, disclosure, loss or misuse. However, no method of electronic transmission or storage can guarantee absolute security.
Your Choices and Rights
Depending on where you live, you may have rights regarding your personal information, including requesting access to or correction of information we hold about you.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those communications. You may still receive transactional or account-related communications when necessary to provide products or services you have requested.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and to satisfy applicable legal, accounting and business requirements.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the “Last updated” date will be revised accordingly.
Contact
If you have questions about this Privacy Policy, please contact us at:
[email protected]